Was your flight delayed, cancelled, or did the airline refuse to board you? Under the applicable passenger rights rules you may be entitled to €250, €400 or €600. We will check the route, the actual delay and the circumstances of the disruption free of charge.
You pay only if we succeedThe amounts shown are gross amounts before the AirDue service fee is deducted. Final entitlement and the amount depend on the circumstances of the specific flight.
Compensation for a delayed flight
Indicative amounts: €250 / €400 / €600 depending on distance and circumstances.
Free check
Answer a few questions about your flight – you will immediately see a preliminary assessment and which legal framework most likely applies to your case.
Type at least 3 letters and pick an airport from the list
Type at least 3 letters and pick an airport from the list
Expert content
Practical explanations of air passenger rights, based on Regulation (EC) No 261/2004 and court practice.
Patrik AsevičiusLegal consultant, European law specialist and travellerAuthor: Patrik Asevičius
What actually qualifies as an extraordinary circumstance under EU 261, what does not, and who carries the burden of proof when an airline refuses your claim.
Read the articleAuthor: Patrik Asevičius
How to answer a refusal in writing, which evidence to ask the airline for, and where to escalate when the rejection is unsupported.
Read the articleAuthor: Patrik Asevičius
The process, the facts we verify and the official sources behind every assessment — so you can check our reasoning yourself.
Read the articleAuthor: Patrik Asevičius
What the airline owes you while you wait — meals, hotel, transport and a rerouted flight — and how that interacts with compensation.
Read the articleNo win, no fee
The preliminary assessment is free.
2-minute check
All we need is the route and the flight date.
Up to €600 per passenger
The amount depends on distance and circumstances.
We handle the whole process
We deal with the airline on your behalf.
Choose your situation and find out which rights may apply to you.
You reached your final destination at least 3 hours late.
Learn moreThe airline cancelled the flight less than 14 days in advance.
Learn moreYou were refused boarding despite a confirmed reservation.
Learn moreA delay made you miss a connection on the same booking.
Learn more€250
Shorter flights (up to 1,500 km).
€400
Medium-haul flights (1,500–3,500 km).
€600
Long-haul flights (over 3,500 km).
The amounts shown are gross compensation amounts before the AirDue service fee is deducted. In certain cases, where an alternative flight is offered, compensation may be reduced. The final entitlement depends on the circumstances of your specific flight.
Process
You fill in a short questionnaire or write to us. We assess the route, the type of disruption and which legal framework applies to your flight – free of charge.
We collect the evidence: booking confirmation, boarding pass, airline notices and actual flight data. We find out the missing information about the cause of the delay ourselves.
We file the claim with the airline and handle all correspondence. If the carrier refuses to pay without valid grounds, we escalate to the national authority or to court.
We transfer the recovered compensation to your account, less the success fee clearly stated in the agreement. If we do not win – you pay nothing.
Pricing
The preliminary assessment is free. A success fee applies only if compensation is actually recovered.
When a flight is disrupted, a passenger may have several separate rights – not only monetary compensation.
Compensation, ticket refund, alternative routing and care while waiting.
ViewWhen EU passenger rights rules apply and what amounts are set out.
ReadWhen a carrier may be exempted from paying compensation.
ReadFAQ
Short answers about compensation for flight delays, cancelled flights and the process itself.
Standard compensation may be due when EU passenger rights rules apply to the flight and you reach your final destination at least 3 hours late. Every case is assessed individually – the route, the operating carrier and the reason for the delay all matter.
Usually a delay of at least 3 hours in reaching the final destination is assessed, not the departure delay. A flight may therefore depart very late but make up part of the time en route.
Standard compensation may in certain cases amount to €250, €400 or €600 per passenger. The amount usually depends on the flight distance and the specific circumstances.
It may be. What matters is when the airline informed you about the cancellation, what alternative flight was offered and why the flight was cancelled. If you were informed more than 14 days in advance, standard compensation is usually not due.
Not automatically. Ordinary aircraft technical faults are, according to settled practice, often part of the carrier's operating risk, although individual technical events may be assessed differently depending on the circumstances.
These are events beyond the carrier's control that could not have been avoided even if all reasonable measures had been taken, such as certain extreme weather conditions, air traffic management decisions or security risks. The label alone is not enough – the specific situation and the carrier's actions are assessed.
A booking confirmation or boarding pass and any airline notices about the delay or cancellation are usually enough. If you do not have them, the flight number and date are normally sufficient – we collect the rest ourselves.
Often yes. Limitation periods depend on the applicable national law and vary, so it is worth checking even if the flight took place several years ago – the check costs nothing.
The initial flight assessment is free. A service fee applies only when compensation is successfully recovered, and you see the exact fee before entering into the service agreement.
If the carrier responds constructively, the process often takes from a few weeks to a couple of months. Involving the supervisory authority or a court can take longer. We keep you informed at every stage.
It takes about 2 minutes. You pay only if the compensation is actually recovered.
Check my compensation for freeFree check
Takes 2–3 minutes
