Our methodology
The process, the facts we verify and the sources behind every assessment.
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Author
Patrik Asevičius
Flight compensation specialist at AirDue. Patrik reviews passenger claims, handles correspondence with airlines, and writes the guidance published on this site.
What he works on
- Assessing whether a delayed, cancelled or denied-boarding flight gives rise to compensation.
- Challenging refusals based on unproven “extraordinary circumstances”.
- Corresponding with airlines and escalating to national enforcement bodies where needed.
- Preparing cases for court proceedings when an airline will not settle a valid claim.
- Writing the passenger rights guides, airline guides and methodology published on airdue.net.
How he works
Every claim is reviewed by a person before anything is sent to an airline. Where a claim is weak, Patrik says so at the outset rather than keeping a hopeless case open — and where an airline's refusal is unsupported, he asks for the underlying evidence in writing and escalates on that basis. Guidance published here is grounded in the regulation itself, Court of Justice case law and Commission guidelines, with the sources linked so readers can check them.
Contact
Email info@airdue.net or call +370 667 60004. Claims are handled by MB „Airdue“, Vytauto g. 23C, LT-59124 Prienai.
Recent guidance
Airline rejected your claim
How to answer a refusal and where to escalate it.
ReadExtraordinary circumstances
What qualifies, what does not, and who carries the burden of proof.
ReadFree resources
Checklists, deadlines and official sources for claiming yourself.
ReadWant a person to look at your flight?
Send the details and Patrik's team will assess the claim for free.
Check my compensation for free