airBaltic compensation

airBaltic compensation and connections in Riga

airBaltic is a Latvian carrier operating many flights from Vilnius via Riga. Most questions concern missed connections on those routes.

Typical situations

If the whole journey was on one booking, the delay at your final destination counts – it often exceeds 3 hours.

Cancellation with less than 14 days' notice gives you compensation plus a choice of refund or rerouting.

Aircraft faults are generally the carrier's own risk, so the duty to compensate remains.

airBaltic flight numbers start with BT.
Waiting over 2 hours entitles you to meals and communication, and accommodation when needed.
Compensation is based on the distance of the whole itinerary, not a single leg.

1Keep your booking confirmation, boarding passes and every airline notification.
2Record the actual arrival time at your final destination (e.g. a photo of the display board).
3Ask the airline to state the reason for the disruption in writing – it is the key evidence.
4Submit your flight details for a free check – you get an answer within minutes.
5If compensation is due, we take over all communication with the airline.

My trip via Riga was on two separate tickets – do I get compensation?

Separate bookings are treated as independent flights, so each is assessed on its own. We will check for free.

The free assessment takes about 2 minutes and is non-binding.