Lufthansa compensation

Lufthansa compensation: delays and connections via Frankfurt

Lufthansa is Germany's largest carrier and most passengers from Lithuania connect in Frankfurt or Munich. On long-haul routes compensation is usually €600.

Check compensation for free

Typical situations

Missed connection at the hub

Short connection times in Frankfurt or Munich often lead to a missed long-haul flight – the delay at the final destination counts.

Strikes

Airline staff strikes are usually not extraordinary, while airport or air traffic control strikes often are.

Cancellation and rebooking

Being moved to the next day's flight with under 14 days' notice normally entitles you to compensation.

What is specific about Lufthansa

Lufthansa flight numbers start with LH; some flights are operated by Eurowings (EW) or Discover.
Compensation by distance: up to 1500 km – €250, 1500–3500 km – €400, over 3500 km – up to €600.
An offer of Miles & More miles is not EU 261 compensation.

How to claim step by step

1Keep your booking confirmation, boarding passes and every airline notification.
2Record the actual arrival time at your final destination (e.g. a photo of the display board).
3Ask the airline to state the reason for the disruption in writing – it is the key evidence.
4Submit your flight details for a free check – you get an answer within minutes.
5If compensation is due, we take over all communication with the airline.

Open the free compensation check

Frequently asked questions

I flew Lufthansa from the US to Vilnius – does EU 261 apply?

Yes, because an EU carrier operated the flight – the regulation also covers arrivals into the EU.

Check your Lufthansa flight compensation

The free assessment takes about 2 minutes and is non-binding.