Delay departing Vilnius
The regulation always applies to flights leaving the EU – even when the final destination is in Asia.
Turkish Airlines compensation
Turkish Airlines compensation and Istanbul connections
Turkish Airlines is not an EU carrier, so EU 261 applies when the flight departs from an EU airport (e.g. Vilnius–Istanbul and onward on the same booking).
Check compensation for freeTypical situations
Missed connection in Istanbul
On a single booking, the delay at your final destination counts, not the delay into Istanbul.
Flights into the EU from a third country
EU 261 does not cover non-EU carriers flying into the EU, but the Montreal Convention may cover proven losses.
What is specific about Turkish Airlines
- Turkish Airlines flight numbers start with TK; low-cost routes are flown by AnadoluJet (AJ).
- Long waits entitle you to meals, communication and a hotel when an overnight stay is needed.
- Routes over 3500 km – up to €600 (may be reduced by 50% for limited delays).
How to claim step by step
- 1Keep your booking confirmation, boarding passes and every airline notification.
- 2Record the actual arrival time at your final destination (e.g. a photo of the display board).
- 3Ask the airline to state the reason for the disruption in writing – it is the key evidence.
- 4Submit your flight details for a free check – you get an answer within minutes.
- 5If compensation is due, we take over all communication with the airline.
Frequently asked questions
My Vilnius–Istanbul–Bangkok flight was 6 hours late. Is €600 due?
Yes, if it was one booking and the delay into Bangkok exceeded 4 hours – we confirm the amount after the free check.
Check your Turkish Airlines flight compensation
The free assessment takes about 2 minutes and is non-binding.
Check compensation for free